Hope Lake Lodge & Indoor Waterpark - Cortland

2177 Clute Rd, Cortland, NY, United States, 13045show map
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Rooms and Guests
2Guests1room
Highlights
9
SuperbBased on  10 reviews
Overview

Offering 106 rooms, the eco-friendly Hope Lake Lodge & Indoor Waterpark features a hairdresser, a beauty salon and water slides available on site. Hope Lake Lodge & Indoor Waterpark was opened in 2009 and offers elegant rooms.

Placed near slopes, Hope Lake Lodge & Indoor Waterpark provides a ski school, a ski storage room and a ski pass. Such Cortland sights as Hiawatha Island Wildlife Refuge and Sciencenter are all within reach.

Tompkins County airport can be reached in 35 minutes by car from Hope Lake Lodge & Indoor Waterpark.

Rooms

Hope Lake Lodge & Indoor Waterpark welcomes guests to take advantage of free wireless internet, climate control, a laptop-compatible safe, a trouser press and a fireplace supplied in the rooms. A small fridge, a microwave and kitchenware are also provided for self-catering.

Eat & Drink

A full breakfast is served and charges are applicable. 

Services

The property offers a meeting room, an exhibition space and a catering service for business needs.

Relax

On-site facilities for children include cribs, babysitting and a game room. Various activities, including snow skiing, hiking and fishing, are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2009.  Number of floors:   5.  Number of rooms:   106.

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Facilities
Wi-Fi
Parking

On-site car park

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Air conditioning
Facilities for kids

Game room

Children's play area

Kids club

Children's menu

DVDs/ Videos for children

Board games

Ski facilities

Ski equipment rental

Ski school

Ski pass vendor

Ski storage

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Ski school
  • Snowsports
  • Hiking
  • Cycling
  • Golf course
  • Billiard tables
  • Fishing

Services

  • 24-hour room service
  • Housekeeping
  • Bicycle rental
  • Ski equipment rental
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service
  • Special diet menus

Business

  • Exhibition space
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • DVDs/ Videos for children
  • Children's menu
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Aqua park
  • Karaoke
  • Entertainment
  • Sun terrace
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • River view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchen
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsChildren above
0 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Greek PeakGreek Peak1700 ft
Greek PeakGreek Peak2000 ft2000 State Route 392, Cortland
Cascades Indoor WaterparkCascades Indoor Waterpark2300 ft2000 State Route 392 Greek Peak Mountain Resort
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Pine Hill Paintball IncPine Hill Paintball Inc5.0 mi
Pine Hill Paint Ball FieldPine Hill Paint Ball Field5.0 mi
Cornell UniversityCornell University6.8 mi
Shipwreck Golf Amusement CenterShipwreck Golf Amusement Center5.2 mi759 Rt 13, Cortland
The 1890 House MuseumThe 1890 House Museum6.0 mi37 Tompkins St
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Getting around
Airports
Tompkins County (ITH)15.9 mi
Greater Binghamton (BGM)22.7 mi
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Reviews
8.8
SuperbBased on  10  reviews
  • 8.8
    Superb

    The friendliness of the staff, the broad variety of facilities

    The gym and the closure of the adventure park

  • 10.0
    Exceptional

    The staff was friendly, the food was great and the spa was heavenly. We had a great time.

  • 6.6
    Good

    This past weekend my family stayed at your facility…it was my daughter’s college “Parents Weekend”…she’s a freshman at Ithaca College…we decided to stay at your facility as it would allow my sons to have some fun in the water park…in addition my brother, his wife and nephew joined us. You have a tremendous/fantastic facility…what I believe you don’t have is a Food and Beverage division that understands customer service and, for that, I likely won’t return or recommend your facility to others. We were seated in your dining area (Acorn Grill) at about 10:40 on Saturday morning and there were eight of us. Besides our table, there was only one other table with customers (I later found out that that table which had three adults and one child, one of the adults was Mike Wehnke). We were promptly greeted by a very cheerful waitress who took our order and provided us with our coffee/beverages….one of my kids decided to order the buffet breakfast. At about 11:10 I asked our waitress how the order was coming she mentioned it was on its way….at 11:20 we still didn’t have our breakfast and I inquired again asking our waitress to provide an estimate of time….still nothing. As we wanted to make it to Ithaca College by noon or so, we didn’t see there being much of an option other than to leave….never thought that it would take such a long time to cook up some eggs (two of the order were very simple….bowl of Cheerios and the second, an English muffin with butter and jam). While all this was going on, the gentleman at the other table, Mike was observing our concern…wouldn’t have imagined he was part of management for two reasons…1) he did nothing and 2) he had tremendous Dunkin Donut cups of coffee for him and his guests at their table (not sure why he’s not drinking the coffee that he’s serving to the paying guests - incidentally, on this I agree with him that the Acorn Grill’s coffee is not very good).

  • 6.2
    Good

    I liked the water park because I have small children.

    I did not like the fact that it is extremely overpriced. I thought I was paying for hotel and water park. Once we got there we had to pay an additional fee for water park. Make sure before you book that you agree with all the fees and you clarify what you are getting for your money.

  • 10.0
    Exceptional

    The resort seemed as if it was just built. It was clean and spacious. Would stay there again with a group of friends and or family.

  • 9.2
    Superb

    Conveniently located and priced well for the accommodations.

    The Acorn Grill left much to be desired. We arrived later than expected and almost missed them because they closed at 10 pm, being a bit remote it would have been difficult finding something to eat.

  • 8.8
    Superb

    There was an indoor/outdoor swimming pool that can even be accessed on wintery days. Since it is a family destination, we felt our children were safe in the waterpark areas. The lifeguards were very vigilant.

    Teh waterpark is very small. I think it was perfect forour toddler and 8 year old, but the twoolder chidlren, 14 and 15, were too big to have much fun in it. They, of course, had a great time onthe outdoor recreation events, but the little ones couldn't go. The cost of the rooms does not include the waterpark admission, which it did at other sites we visted. It seemed that eery activity was extra. Even the full-day passes didn't cover everything. I think the hotel has the right idea and is headed int the right direction, but the staff are not able to keep up, or they are not distributed correctly. There isn't an attendant for their small store, you have to go to the front desk to ask for someone to man it. Which means it is never open and you have to wait for someone to open it. The front desk also where you need to go for everything, concierge, check in check out, waterpark tickets, etc....they are too busy, you have to stand in line.

  • 9.6
    Exceptional

    We had a wonderful experience at the Spa. It was beautiful and the staff were gracious and skilled. Room service was fast, courteous and reasonably priced. The service staff was exceptional, friendly and accommodating. The restaurant staff was also exceptional.

    One thing: while the wave pool was really great for the younger kids, the adults and older kids only really wanted to spend time in the jacuzzi. We thought that it was a waste of money for us to have to buy an expensive day pass. If there were a separate hot tub for the adults to use outside of the water park our stay would have been complete. Additionally I would recommend this resort to my friends for our annual "girls weekend" I may still but it would be a bonus to include a jacuzzi.

  • 8.8
    Superb

    The spa was excellent, and they had a play room for our small children (18 mos and 3 yrs). Also my older son did the kids activities, like a Friday night pizza party with other children staying in the lodge and he had a great time. We had a 1 bedroom with a fully stocked kitchen and that was great. All of us loved the water park and pool, which was heated enough to swim outside when it was freezing cold out! It was very fun.

    The restaurant is not very good. The first night we had dinner, and my husband and I both thought our meals were below par. The second night we had dinner brought to the room and it was not good. The third night we went down the street for dinner, and it was much better.

  • 8.8
    Superb

    Szép a környezet, csoda az épület, majdnem európai síszállás, bár mi szeptemberben voltunk. A természet csodás, közel van az autópályához, mégis eldugottnak tűnik.

    Az üzemeltetés az átlag amerikai ügytlenséget is alulmúlja. Képzetlen recepciós és felszolgáló, nagyon gyenge étterem. A környéken viszont semmi más nincs nyitva. A legfelhábirítóbb a medence. 40 usd a belépő, szállóvendégeknek is. 3usd egy víz, kicsi és a csúszdákat ok nélkül negyed óránként lezárják.

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Highlights
9
SuperbBased on  10 reviews
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsChildren above
0 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Tompkins County (ITH)15.9 mi
Greater Binghamton (BGM)22.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room